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Unable to Launch Siebel Mobile App which Fails with Error Invalid Host Server Address in SSO Environment (Doc ID 2905783.1)

Last updated on JULY 03, 2024

Applies to:

Siebel Mobile Applications - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

In SSO environment  user is unable to launch the siebel application through siebel mobile app . It is failing with error  Invalid Host Server Address .  The error  is observed on the application . 

 

 

Replication Steps 

  1.  Download the siebel mobile application from AppStore or PlayStore
  2.  Configure Single Sign On (SSO) for siebel mobile app as outlined in Configuring Single Sign-On for Siebel Mobile
  3.  Double tap on siebel mobile app on mobile device 
  4.  Enter URL https://<AI HOST>:<AI PORT>/app/v1.0/applicationlist for host

  

Cause

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In this Document
Symptoms
Cause
Solution


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