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While Performing A Siebel Upgrade From Version 8.1.1.10 To Version 22.10, Incremental Repository Merge (IRM) Step Failed With Error, "Unable To Connect To Database (Doc ID 2910953.1)

Last updated on FEBRUARY 14, 2023

Applies to:

Siebel CRM - Version 22.10 and later
Information in this document applies to any platform.

Symptoms

Performing a Siebel upgrade from version 8.1.1.10 to version 22.10 when running Incremental Repository Merge (IRM) utility in "Pack Deployment Wizard - Create Repositories and Merge" screenshot the following error occurs:

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start Siebel upgrade from version 8.1.1.10 to 22.10.
2. Use the same hardware space resources from Siebel version 8.1.1.10.
3. Run IRM utility.

Changes

Siebel environment was upgraded from version 8.1.1.10 to version 22.10.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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