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DefaultFocus_New User Prop Not Working When Added To Mvg(Multi Value Group) Applet (Doc ID 2912936.1)

Last updated on MARCH 15, 2023

Applies to:

Siebel CRM - Version 21.5 and later
Information in this document applies to any platform.

Symptoms


DefaultFocus_New user prop not working where focus is not on lastname of Mvg Applet and it works fine on regular list applets.


Steps to reproduce the issue
-----------------------
1. Goto Siebel Webtools
2. On Contact List Applet,add Applet User Property DefaultFocus_New to LastName on Contact Mvg Applet and deliver changes
3. Login to Callcenter Application and navigate to Contact MVG Applet and focus is not set on Mvg applet for LastName field which always sets on first field of Mvg applet.
4. It works fine on Regular List Applet

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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