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Custom 'Validate Address' button using js is not displaying while creating a new Address after upgrading from 20.5 to 22.8 and browser console error "Uncaught TypeError: Cannot read properties of null (reading 'children')" (Doc ID 2914381.1)

Last updated on FEBRUARY 01, 2023

Applies to:

Siebel CRM - Version 22.8 and later
Information in this document applies to any platform.


Custom 'Validate Address' button which is using js is not displaying while creating new Address from Account Address MVG Applet after upgrade from 20.5 to 22.8 Siebel version

From browser console, below error reported:   

Replication Steps:
1. Login to Application
2. Go to Accounts Screen
3. Try to add new Address from Account Address Mvg Applet
4. Check if 'Validate Address' button exists or not while creating new address from Address MVG Applet


 Update from 20.x to 22.8


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