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"Predefined Queries" Dropdown Is Missing From Webtools Toolbar (Doc ID 2916160.1)

Last updated on JANUARY 30, 2023

Applies to:

Siebel Tools - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

After adding predefined queries (PDQs) to filter the workspaces from the Siebel application, they are available in the application, but not showing in Webtools as there is no PDQ dropdown in the toolbar. However, Webtools takes the filter applied in the Siebel Application.

Screenshot from Siebel application:

Screenshot from Webtools:

The issue can be reproduced at will with the following steps:
1. Login to Siebel Application.
2. Navigate to Administration - Application > Predefined Queries.
3. Add new PDQ for filtering workspaces.
E.g.:

4. Navigate to the Cube icon in the Siebel Application.
5. Test PDQs.

E.g.: Choose PDQ A


6. Login to Webtools Object Manager.
7. Navigate to the Cube Icon.

There is no PDQ dropdown in Webtools Toolbar, however default filter defined in the Siebel application is applied in WebTools without any possibility to change it.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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