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Is there any Built-In Solution in place for Proactive Monitoring of Web Services and REST Requests in Siebel? (Doc ID 2921094.1)

Last updated on MARCH 21, 2024

Applies to:

Siebel CRM - Version 21.8 and later
Information in this document applies to any platform.


What options would be to perform some proactive monitoring of the Web Services executions (both Inbound and Outbound) for Siebel (or REST requests)? - regarding these points:

1. Execution time for each Web Service call;
2. Number of calls for each Web Service;
3. Errors in the Web Service calls;
4. Identify trends in errors and take action proactively rather then depend on Business team or end-users to report issues on the integration channels.


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