My Oracle Support Banner

DISA Play Back Fails With Error - PopupQueryCombobox - PickList Is Not Visible. Please Verify The Inputs Provided (Doc ID 2921173.1)

Last updated on JUNE 28, 2023

Applies to:

Siebel CRM - Version 22.6 and later
Information in this document applies to any platform.


 When playing back a test script containing a click on a pick list applet, the following error is observed:

DISA Test Case Report
Test Step Description Action Target Object Inputs Choice of Closing Action Log Result
Recorded selectPicklistValue Price List Pick Applet ASP|PopupQueryCombobox Name   The given PickList is not visible. Please verify the Inputs provided. FAIL


The steps to replicate are:

  1. Log in to Call Center with SWECmd=AutoOn appended to the URL
  2. Click the camcorder and start recording the user session.
  3. Navigate to Campaign Admin
  4. Drill down a campaign name.
  5. Click the Design view tab
  6. Click Offers  -- This is Campaign Literature View Admin
  7. Click the "+" sign to add an Offer. -- This opens the pick applet and is where the play back fails later.
  8. Search on any field in the pick applet , then cancel . -- Just to have a few more steps after the failure.
  9. Stop the recording. 
  10. Save
  11. Play it back and notice the error.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.