Siebel Outbound Calls Going Through SES ApplicationContainer Fails With 'Status code - 500' And "The input String for decryption is invalid" Due To Missing .properties File In The ses\applicationcontainer_internal\webapps Directory (Doc ID 2929140.1)

Last updated on MAY 09, 2023

Applies to:

Symptoms

When using Siebel Client UI to send an outbound web service call to an external system, an error occurs.

The behaviour occurs as follows:

1. Configure Siebel application to invoke an Outbound web service call to an external system.

The instructions from the following documentation was followed to perform initial configure/set up step:

Siebel Bookshelf > Siebel Integration Platform Technologies:Siebel Enterprise Application Integration Guide > 5: Web Services > section "Consuming External Web Services Using Siebel Web Services"

https://docs.oracle.com/cd/F26413_14/books/EAI2/web-services.html#c_Consuming_External_Web_Services_Using_Siebel_Web_Services_ahm247794

2. Log into Siebel application and invoke the outbound web service call as follows:

a. Log into Siebel Client UI application

b. Navigate to the Business Service Simulator View

c. Specify the proxy business service and method for the Outbound web service

d. Submit the simulation request

e. The reported error occurs and shows up on the Client UI

Changes

Cause

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