My Oracle Support Banner

Open UI Stuck In Busy State When Resizing List Column With Bulk Mode Test Recording Enabled (Doc ID 2936048.1)

Last updated on JUNE 21, 2023

Applies to:

Siebel CRM - Version 22.1 and later
Information in this document applies to any platform.


When setting up test automation with Unit Mode = FALSE, Bulk Mode = TRUE and Input Capture = TRUE
and resizing any column in any list applet, the following error is seen in the web browser's developer tools console.

The issue can be reproduced at will with the following steps:

1. Enalbe bulk mode per bookshelf

2. Unit Mode = FALSE, Bulk Mode = TRUE and Input Capture = TRUE.

3. Reload runtime events (or restart the AOM)

4. Log in to Call Center.

5. Navigate to My Accounts

6. Issue a query (any query)

7. Resize a column (any column)

8. Notice the error in useractionrecorder.js is displayed in the web browser.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.