SBL-DAT-00398 Error When Exporting Promotion Group With XML Export Option
(Doc ID 2936983.1)
Last updated on MAY 09, 2023
Applies to:
Siebel CRM - Version 22.12 to 23.4 [Release V17]Information in this document applies to any platform.
Symptoms
When exporting a Promotion Group with ”XML Export” option, an error message occurs:
Issue was reproduced in standard application using the following steps:
1. Navigate to Administration - Product > Promotion Groups
2. Select a Promotion Group at Promotion Group Definition applet (ISS Promotion Group List Applet)
3. Click on the cogwheel icon
4. Click the "XML Export..." option
5. Click on the "Object(s) Only" option at the popup Export Contents => 'SBL-DAT-00398' error occurs.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |