When Attempting to Redefine Gateway Security Profile in Safe Mode on Siebel Management Console (SMC) the Warning Message "Not All Nodes Are Synchronized" is Observed (Doc ID 2937947.1)

Last updated on MARCH 27, 2023

Applies to:

Symptoms

When attempting to modify/recreate the Gateway Security Profile in SafeMode on a clustered Gateway Registry the following error is observed on the screen:

In one of the cloudgateway.log file, located under applicationcontainer_internal/logs directory the following error is encountered:

STEPS

The issue can be reproduced at will at the customer's environment with the following steps:
1. Login to Siebel Management Console (SMC) using the safe mode URL
2. Enter the new Gateway Security Profile details and submit
3. Upon submission the above mentioned error is displayed

Changes

 N/A

Cause

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