My Oracle Support Banner

Error "Unable to Establish websocket Connection" Test Automation Playback With DISA 23.2 and Chrome Version 111 (Doc ID 2938287.1)

Last updated on JUNE 21, 2023

Applies to:

Siebel CRM - Version 20.12 and later
Information in this document applies to any platform.


On : 20.12 version, System Admin

Test Automation Playback giving following error in logs(DISA\DesktopIntSiebelAgent\plugins\SiebelTestAutomation\log_<NNNNNNNN>_<NNNNNN>.log) with Chrome 111 and its respective compatible Drivers.

The issue can be reproduced at will with the following steps:
1. Configure test Automation and DISA as explained in below documents
Install and Deploy Desktop Integration Siebel Agent (DISA) (Doc ID 2261758.2)
Innovation Pack 17.0 Siebel Test Automation (Doc ID 2396540.2)
2. Make Sure that Chrome is on 111 version
3. Record and Play test Script
It will Open Blank Chrome Window and in Test Automation logs it is showing an error


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.