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Siebel Loyalty And CrowdTwist Member Synchronization Integration Workflows Are Invoked Without Having Siebel Loyalty Component Enabled In The Siebel Server (Doc ID 2963188.1)

Last updated on NOVEMBER 05, 2023

Applies to:

Siebel Loyalty Engine - Version 23.1 and later
Information in this document applies to any platform.


When ever a Contact is being updated in any Siebel Application other than Siebel Loyalty, the below CrowdTwist related workflows are invoked

 The issue can be reproduced at will with the following steps:

  1. Login to Siebel Call Center Application
  2. Go to Contact Screen
  3. Update existing contact
  4. Check the workflows are configured to trigger by using the steps below:


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