After Siebel Enterprise Restart Accessing The Any Siebel Application Results In "Server Busy" Error In The Browser and "404" Errors in Tomcat Log Files (Doc ID 2963337.1)

Last updated on JULY 25, 2023

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

When attempting to access the Siebel URL, the following error occurs:

Environment was set up over 3 nodes , with a Gateway Cluster on all of them and Siebel Server running on 2 of them.

Steps:

Start Siebel 22.10 Application as per bookshelf instructions:
https://docs.oracle.com/cd/F26413_34/books/SystAdm/c-Starting-a-Siebel-CRM-Deployment-ad1181012.html#ad1181012
Wait for all the services to be up and running
Attempt to access the Siebel application via either load balancer or direct AI connection
https://<AI_HOST>:<AI_HTTPS_PORT>/siebel/app/<application_name>/<lang>

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In this Document

Symptoms

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