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Siebel 23.6 Update - RepositoryUpgrade Step is Failing with Error "SBL-DBC-00110" In Non-Unicode DB Environment (Doc ID 2963447.1)

Last updated on AUGUST 31, 2023

Applies to:

Siebel CRM - Version 23.6 and later
Information in this document applies to any platform.


RepositoryUpgrade step is failing with Siebel 23.6 in non-unicode DB environment. Siebel binaries are updated from 23.5 to 23.6 and PostInstallDBsetup completed successfully. While running RepositoryUpgrade, it is failing with error: 


Updating object: Symbolic String Locale 'ARA-STD' of Symbolic String 'SBL_WT_WIZARD_NEW_WS_LABEL' of Project 'Symbolic Strings'
 -> set 'String Value' = 'معالج استيراد WSDL/JSON'
Rolling back transaction for all changes ...
!!ERROR::Die Zeichen 'معالجستيرد', die in die Spalte 'String Value' eingefügt werden sollen, sind nicht mit dem Zeichensatz der Serverdatenbank kompatibel.(SBL-DBC-00110)--
Es wird keine Transaktion ausgeführt(SBL-DAT-00473)

The issue can be reproduced with the following steps:

1. Install Siebel update from 23.5 to 23.6
2. Run PostInstallDB
3. Run RepositoryUpgrade, it is failing with an error


 Siebel update from 23.5 to 23.6


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