Oracle DB SE2 is not being installed during Siebel Mobile Web Client Installation
(Doc ID 2970643.1)
Last updated on AUGUST 31, 2023
Applies to:
Siebel Consumer Goods Service - Version 21.12 and laterInformation in this document applies to any platform.
Symptoms
Oracle DB SE2 is not being installed during Siebel Mobile Web Client installation and the following information is generated in the log file located under <siebel_client_home>\Client\cfgtoollogs\oui directory
oraInstall<timestamp>.out
Starting Oracle Database Instant Client Installation and configuration. Please wait...
Oracle Database Instant Client Installation started.
Executing Command: cmd.exe /C C:\Siebel21\Sieb21Installs\Disk1\Oracle_Database_Client\setup.exe -silent -noconsole -waitforcompletion -responseFile C:\Siebel\21.12\dbclient.rsp
s_output :
s_output :
Exit code of OUI process -1=
Oracle Database Instant Client Installation failed.
<siebel_image_home>\Disk1\Oracle_Database_Client not found in the image location. Installation cannot continue.
Oracle Database Instant Client Installation started.
Executing Command: cmd.exe /C C:\Siebel21\Sieb21Installs\Disk1\Oracle_Database_Client\setup.exe -silent -noconsole -waitforcompletion -responseFile C:\Siebel\21.12\dbclient.rsp
s_output :
s_output :
Exit code of OUI process -1=
Oracle Database Instant Client Installation failed.
<siebel_image_home>\Disk1\Oracle_Database_Client not found in the image location. Installation cannot continue.
The issue can be reproduced at will with the following steps:
1. Launch the Siebel Mobile Web Client installer.
2. Follow the instructions provided in the screens.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |