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CPU Is Not Getting Released In Case Server Is Restarted During Business Hours In Production Environment (Doc ID 2970943.1)

Last updated on JULY 03, 2024

Applies to:

Siebel CRM - Version 22.10 and later
Information in this document applies to any platform.

Symptoms

During the business hours if servers are restarted  servers are hitting 100% cpu. It is nothing specific to single server or specific to process / component , its across the servers . If single server is restarted , that server will hit 100% cpu . 

If servers are restarted off business hours , this issue does not occur .

Pstack has collected for multiple components like Workflow , AOM . All are having identical stack as shown below . 

 

 

 Replication Steps:

-1. Restart the servers during business hours 

-2. Monitor the CPU

 

Cause

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In this Document
Symptoms
Cause
Solution


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