ISS Promotion Agreement Manager Business Service Returns End Date As Start Date + 1 day In New Version
(Doc ID 2972227.1)
Last updated on OCTOBER 23, 2023
Applies to:
Siebel CRM - Version 21.6 and laterInformation in this document applies to any platform.
Symptoms
After applying Siebel CRM 22.12 on 20.12, the CalculateDates method in 'ISS Promotion Agreement Manager' returns a different value for the end date as below:
On 20.12 environment, the method sets 'End Date' to the same value as 'Start Date'.
On 22.12 environment, the method sets 'End date' to the value of 'Start Date' plus 1 day.
This can be reproduced with the following steps:
1. Login to Siebel application and go to 'Site Map'->'Administration - Business Service'->'Simulator' view.
2. Create a new record with the following values:
Service Name: ISS Promotion Agreement Manager
Method Name: CalculateDates
4. Create a new record in 'Input Arguments' applet with the following value:
Property Name: Root Product Id, Value: 000
Property Name: Promotion Source Instance Id, Value: 000
5. Click 'Run' button.
6. Open the 'Property Name' in Output Arguments.
7. You will see different result in versions. For example:
(1) Siebel CRM version 20.12.
Start Date and End Date are the same (If current date is 06/13/2023, Start Date is 06/13/2023 and End Date is 06/13/2023).
(2) Siebel CRM version 22.12.
End Date is 1 day after the Start Date. (If current date is 06/13/2023, Start Date is 06/13/2023 and End Date is 06/14/2023)
Changes
Siebel CRM 22.12 was applied on Siebel CRM 20.12
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |