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SSSE: Meeting Attendee Are Getting Removed During Sync With Job Param "SuppressOutboundContactAttendees:TRUE" When An Account Is Associate to The Contact (Doc ID 2972752.1)

Last updated on OCTOBER 13, 2023

Applies to:

Siebel Server Sync - Microsoft Exchange Server - Version 23.7 and later
Information in this document applies to any platform.

Symptoms

When An Account Is Associate to The Contact during an inbound synchronizing. The Meeting Attendees Are Getting Removed During Sync When Using The Job Param "SuppressOutboundContactAttendees:TRUE".

 

 

Steps to reproduce the issue:

1. Login into Siebel App and associate an Account(Test) to the Contact(ContactTest1):

2. On Outlook(SSSEContact), Create a new record and added as attendee the Contact(ContactTest1).

3. The Contact(ContactTest1) get an invitation.

4. Sync with PIMSI Job Parameter "SuppressOutboundContactAttendees:TRUE".

5. New activity was created on Siebel with Contact(ContactTest1).

6. An email cancellation was sent to the Contact(ContactTest1) and the meeting was canceled.

7. When check the meeting on Outlook(SSSEContact), the Contact(ContactTest1) was removed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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