My Oracle Support Banner

Leaking References To "FS Service Schedule" Business Service When Writing Record On Agreement Items (Doc ID 2975993.1)

Last updated on NOVEMBER 14, 2023

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

Leaking references to "FS Service Schedule" Business Service are reported in log file when writing record on an Agreement item.

The issue can be verified in Application Object Manager log file as noted below:

ObjMgrSessionLog Debug 5 00006f3f64bf1b94:0 <date> Business Service leak: FS Service Schedule


The issue can be reproduced at will with the following steps:
1. Log in to Siebel Application Object Manager
2. Navigate to Sitemap > Agreements > Agreement List
3. Drilldown on the Name of the first record in the list
4. In the Line Items list applet click on the + icon
5. Open the picklist for the product in the new line item and pick the first product
6. Step out the new line item, then log out
7. Open the log file and search for "Business Service leak: FS Service Schedule"

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.