The Method DoAppletMethod from FINS Workflow UI Utilities Business Service When Called From Workflow Throws Errors SBL-BPR-00162 And SBL-FIN-00120
(Doc ID 2977979.1)
Last updated on FEBRUARY 19, 2024
Applies to:
Siebel CRM - Version 20.12 and laterInformation in this document applies to any platform.
Symptoms
The drill-down method DoAppletMethod from FINS Workflow UI Utilities Business Service added to a list applet does not work when invoked from workflow, it errors out.
The error is seen on the interface and in the Application Object Manager.
The issue can be reproduced at will with the following steps:
1. Log in to Web Tools.
2. Create a new development workspace: dev_sadmin_test
3. Navigate to Workflow Process and create a new workflow as below:
Using only one step Open File based on FINS Workflow UI Utilities Business Service and Method DoAppletMethod.
4. Add the input arguments as below:
Account Attachment Applet
Method: Drilldown
5. Navigate to Applets and query for the desired applet: e.g: SIS Account List Applet
6. Create a new control a a min-button to call the workflow from that control.
7. Add the Applet User Properties for the control created to call the workflow.
8. Add the control to the Applet Web Template.
9. Log in to the Siebel Application and inspect the workspace created and navigate to context.
7. Click on the newly created control.
8. An error is displayed.
Changes
Add a new control that calls a custom workflow which used the DoAppletMethod of FINS Workflow UI Utilities Business Service.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |