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SBL-BPR-00527 And SBL-DAT-00362 Error While Running Task Base UI (Doc ID 2981879.1)

Last updated on OCTOBER 25, 2023

Applies to:

Siebel CRM - Version 22.3 and later
Information in this document applies to any platform.

Symptoms

When running Task UI, the following error is displayed:

SBL-BPR-00527: An error occurred while pausing the current task.

In the log file, the following error is seen at the same time:

SBL-DAT-00362: Data value for field 'FLD_NAME_V15_22' is larger than limit 150 defined in the database.

This happens when Task View has 2 applets with different BCs and the names of BCs are very long. Here are the steps to reproduce the error:

1. Copy Account BC and rename it with a very long name.
2. Copy Contact BC and rename it with a very long name.
3. Copy Account/Contact link and change the parent BC and child BC to the new BCs from above.
4. Copy Account BO and register the new BCs in the BO (change the primary BC as well. also use the new link for the BC in the step2).
5. Copy 'Account Form Applet' and rename to 'Account Form Task Applet'.
6. Copy 'Contact Form Applet' and rename to 'Contact Form Task Applet'.
7. Create a new task view based on the new BO and include 'Account Form Task Applet' and 'Contact Form Task Applet'.
8. Create a new task with the new task view.
9. Create a new task group and add the task.
10. Deliver the changes.
11. Register the task under 'Site Map'->'Administration - Application'->'Task'.
12. Test the task. In the task view, update the contact record and then click 'Pause' button.

Cause

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In this Document
Symptoms
Cause
Solution
References


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