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Siebel Marketing: SBL-EAI-04308 Error Occurred When Clicking The Shared Folder in Pick Segment Pick Applet (Doc ID 2982517.1)

Last updated on NOVEMBER 28, 2023

Applies to:

Siebel Marketing - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


When trying to open the Shared Folder from Segments In Use, the error below occurs:

Issue was reproducible at will with the following steps:

1. Login to Siebel marketing application and navigate to Segments > Segments In Use
2. Drilldown in the Folder Location
3. Pick Segment pick applet is displayed
4. Drilldown in the "shared" folder
5. Error SBL-EAI-04308 occurs





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