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Unable to navigate to Task base UI Page from a View having a custom View PR (Doc ID 2983106.1)

Last updated on OCTOBER 26, 2023

Applies to:

Siebel CRM - Version 22.7 and later
Information in this document applies to any platform.

Symptoms

Unable to navigate to Task base UI Page from a View having a custom View PR

ERROR
-----------------------
core-siebel.js?_scb=22.7.0.0_[2022_07_0]:126 Uncaught TypeError: Cannot read properties of null (reading 'Get')
  at I.EndLife (core-siebel.js?_scb=22.7.0.0_[2022_07_0]:126:332)
  at SiebelAppFacade.CustomViewPR.Custom ViewPR.EndLife (CustomViewPR.js:364:77)
  at m.EndLife (core-siebel.js?_scb=22.7.0.0_[2022_07_0]:70:4389)
  at p.EndLife (core-siebel.js?_scb=22.7.0.0_[2022_07_0]:84:3838)
  at ct.ClearMainView (core-siebel.js?_scb=22.7.0.0_[2022_07_0]:57:1474)
  at ct.ClearExistingViewAndBO (core-siebel.js?_scb=22.7.0.0_[2022_07_0]:55:5977)
  at ct.InitializeBO (core-siebel.js?_scb=22.7.0.0_[2022_07_0]:55:5785)
  at ct.It (core-siebel.js?_scb=22.7.0.0_[2022_07_0]:46:4437)
  at ct.GetFilesAndProcessObjectInfo (core-siebel.js?_scb=22.7.0.0_[2022_07_0]:55:5583)
  at ct.DelegateResponse (core-siebel.js?_scb=22.7.0.0_[2022_07_0]:54:5459)

The issue can be reproduced at will with the following steps:

  1. Login to the application
  2. Navigate to the Custom View having the button to navigate to Task Base UI Page
Notes: Making the custom view PR inactive works, however, commenting specific lines of code within custom view PR js and keeping the custom view PR active, the behavior is still seen.

 



Cause

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In this Document
Symptoms
Cause
Solution


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