My Oracle Support Banner

Users Added In Assigned To Field On A Site Visit Are Remove Except Primary Record (Doc ID 2984042.1)

Last updated on NOVEMBER 03, 2023

Applies to:

Siebel CRM - Version 23.7 and later
Information in this document applies to any platform.


After adding more users in Assigned To field on a site visit / trip report, on saving the record all the users are removed except the primary assigned to user.

The issue was reproduced in 23.7 version with the following steps:

1. Create a new site visit record
2. Add 2-3 additional users in 'Assigned To' field
3. Open Reviewer pick applet and select the reviewer
4. Save the record
5. Open 'Assigned To'  field 
6. All the users added are removed from Assigned To except primary


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.