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Getting The Following Error:"SBL-EAI-04261: Error getting XML from file 'expression_builder.xml'" When Performing An 'Add to Archive' (Archiving) Any Object From Siebel Tools And Siebdev.log File Is Also Not Getting Generated (Doc ID 2991699.1)

Last updated on MARCH 26, 2024

Applies to:

Siebel Tools - Version 23.9 and later
Information in this document applies to any platform.

Symptoms

In Siebel tools, choose any object, right-click, and select 'Add to Archive'. The tools are getting crashed with the error, and sometimes the Siebdev.log file is not getting generated as well.

STEPS
-------
The issue can be reproduced at will with the following steps:

1) Open the Siebel Tools and select any object. The following is an example: Contact BC

2) Right-click on a contact and select the option 'Add to Archive...' as shown in the picture.

3) The Siebel Tools are being crashed by following the error message shown in the Siebdev.log file.

EAITransport EAITransportFile 3 00000002656d3eb4:0 2023-12-04 04:11:53 Opened File: 'C:\apps\siebel\tools\bin\expression_builder.xml' for 'Reading'
...
...
ObjMgrLog Error 1 00000002656d3eb4:0 2023-12-04 04:11:53 (filetransport.cpp (507)) SBL-GEN-10116: Error acquiring file lock
...
...
ObjMgrBusServiceLog Error 1 00000002656d3eb4:0 2023-12-04 04:11:53 (eaixmlprtsvc.cpp (363)) SBL-EAI-04261: Error getting XML from file 'expression_builder.xml'.
...
...
ObjMgrBusServiceLog Error 1 00000002656d3eb4:0 2023-12-04 04:11:53 (ebservice.cpp (3326)) SBL-DEV-61159: No valid Expression Builder could be found for the field Writable on business component Repository Screen. 

Cause

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In this Document
Symptoms
Cause
Solution


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