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Siebel Cloud Manager : Siebel Lift Utility (Container Mode) Fails With Error "Export DB process is failed" and "SP2-0640: Not connected" (Doc ID 2991965.1)

Last updated on DECEMBER 11, 2023

Applies to:

Siebel CRM - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

When running the Siebel Lift utility in a Docker container to generate database artifacts, an error message appears in the console.

****** Export DB process is in progress . Please wait .....******
Processing, database script...
***** Export DB process is failed. *****

Please check the log location for details -/siebelliftutility/logs/siebel_lift_utility_xxxxx.log

 The excerpt from siebel_lift_utility_xxxxx.log

2023-11-21 09:45:23,843 - __main__ - INFO - Running in interactive mode.
2023-11-21 09:45:23,843 - __main__ - INFO - Lift Execution Started.
2023-11-21 09:46:51,007 - __main__ - INFO - Successfully captured the required inputs.
2023-11-21 09:46:51,007 - __main__ - INFO - Response File creation started.
2023-11-21 09:46:51,099 - __main__ - INFO - Response file :<_io.TextIOWrapper name='response_files/responsefile_21112023_094651.resp' mode='a' encoding='UTF-8'> successfully created.
2023-11-21 09:46:51,100 - __main__ - INFO - Starting export DB execution.
2023-11-21 09:46:51,100 - __main__ - INFO - Export DB process is in progress. Please wait.....
2023-11-21 09:46:51,100 - __main__ - INFO - Executing command :: [./ExportDB -s /usr/lib/oracle/12.2/client/bin -t Siebel20 -p ****** -d https://XXX-YYY-ZZZ:1521 -f /liftstage -m YES -n 1 -l /siebelliftutility/logs -b /liftstage -c Y]
2023-11-21 09:46:51,231 - __main__ - ERROR - Export DB process is failed. (None, None, None)
2023-11-21 09:46:51,232 - __main__ - ERROR - b'Stage 1 of 5 : Validating database login\nStage 1 of 5 : Database login unsuccessful. Please check the log file /siebelliftutility/logs/Export_20231121_094651/login_validation.log\nFailed'
2023-11-21 09:46:51,232 - __main__ - ERROR - None
2023-11-21 09:46:51,233 - __main__ - INFO - Lift Execution Completed.

 

 The excerpt from login_validation.log

SP2-0640: Not connected

 

Replication Steps

-1. Download Siebel cloud manager from marketplace from OCI console
-2. Setup Cloud Manager
-3. Download siebel lift utility
-4. Run Lift Utility in container mode as sh execute_lift_container.sh -m interactive -v volumemounts.ini as outlined in Using Siebel Cloud Manager to Deploy Siebel CRM on OCI (Doc ID 2828904.1)

Cause

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In this Document
Symptoms
Cause
Solution
References


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