After The Update From 22.4 To 23.10 When Attempting to Access the Siebel Application URL It Returns "Server Is Busy..." Error
(Doc ID 2994909.1)
Last updated on DECEMBER 26, 2023
Applies to:
Siebel CRM - Version 23.10 and laterInformation in this document applies to any platform.
Symptoms
After the successful installation of 23.10 on top of existing 22.4 environment, when attempting to login to eComm or eChannel applications the following error is returned on the browser:
The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again. [hh:mm:ss]
It works fine when logging to Siebel Web Tools.
STEPS
1. Go to the eComm or eChannel URL
2. The login page is not displayed, the above mentioned error is returned instead
Changes
23.10 Monthly Update installation on top of existing 22.4 environment
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |