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"TNT SHM Arrival Date Popup Applet" Popup Is Coming Twice when populating "Arrival Date" (Doc ID 2995986.1)

Last updated on JANUARY 09, 2024

Applies to:

Siebel CRM - Version 23.8 and later
Information in this document applies to any platform.

Symptoms

"TNT SHM Arrival Date Popup Applet" warning popup comes twice when trying to populate the arrival date under the quote Screen.

As part of business requirement made "Calculated Arrival Date" and "Departure Date"  as mandatory by checking the "Required" BC field parameter under "Quote" Business Component.

After this change, when trying to populate the arrival date warning popup related to inventory is coming twice.


The issue can be reproduced at will with the following steps:
1. Make fields "Departure Date" and "Calculated Arrival Date" of Business Component "Quote" Required
2. Navigate to Quotes Screen
3. Navigate to Quotes List applet
4. Update the Arrival Date with new values
5. TNT SHM Arrival Date Popup Applet" warning message is displayed twice

Cause

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In this Document
Symptoms
Cause
Solution
References


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