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Right Click on Next Record Set Arrow Causing Navigation to Next Set of Records (Doc ID 2996498.1)

Last updated on APRIL 16, 2024

Applies to:

Siebel CRM - Version 23.7 and later
Information in this document applies to any platform.

Symptoms

Placing the cursor on the Next Record Set arrow and perform right click is causing user to navigate to the next record set in the List Applet

The issue can be reproduced at will with the following steps:

  1. Login to the Siebel Application
  2. Go to any List Applet
  3. Place the cursor on the Next Record Set arrow
  4. Right click and check if the records are in the same set or moved to Next Records set in the List Applet
  5. Observed that it is navigating to the Next Record Set

        Note: Right Click is performing the action as left click on all the record set controls.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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