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"SrmConn::SendEvent List Of AI Exhausted Failed To Connect With Client" And "Password field is empty. Please update the value in aieventconfig.txt" Errors When Performing Kafka CRM Pub Events Subcscription (Doc ID 2996848.1)

Last updated on JANUARY 08, 2024

Applies to:

Siebel eCommunications - Version 23.7 and later
Information in this document applies to any platform.


When attempting to perform the Siebel CRM Pub Events Integration with Kafka, the following error occurs in the AOM log:

The issue can be reproduced at will with the following steps:
1. Implement the Siebel CRM Kafka Integration steps as per documentation:
2. Trigger the event subscription.
3. Review the AOM log.


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