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Export Menu Command In List Applet Hangs For All The Views Having A Symbolic URL Applet. (Doc ID 2996870.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Siebel CRM - Version 22.6 and later
Information in this document applies to any platform.


The "Export Menu Command" in a List Applet hangs for all the views which have configured a Symbolic URL applet.
When exporting the data from any of the applets in that view, the UI hangs and doesn't even load the Export popup applet properly.

This UI hang issue happens only when there is a symbolic URL-based applet is present in the view. If the symbolic URL applet is removed, the export option works fine and users are able to export the rows.

The issue can be reproduced at will with the following steps:
1. Login to an application object manager.
2. Navigate to a view where a symbolic URL is implemented and try to export records using the "Export Menu Command".
3. Try to export data.


Add to the particular view a Symbolic URL.


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