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Wait Step Is Not Working In Workflow So Next Step Is Executed Immediately After The Wait Step (Doc ID 2999056.1)

Last updated on FEBRUARY 06, 2024

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms


Next step is executed immediately after the Wait step.

The Wait time configured in the Wait Step in the Workflow Process is not being considered.


The issue can be reproduced at will with the following steps:
1. Configure Workflow with 3 steps
Start ==> Wait (5 seconds) ==> End
2. Deploy the Workflow and Simulate the Workflow using "Workflow Process Manager" ==> RunProcess
3. Observed that End step got executed immediately after Wait step

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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