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When trying to Patch 23.9 Installer Window Is Not Showing Existing Installed Folder Path While Running Installer on Gateway Server (Doc ID 3005581.1)

Last updated on FEBRUARY 22, 2024

Applies to:

Siebel CRM - Version 23.3 and later
Information in this document applies to any platform.


Installer Window is not showing existing installed folder path while running Installer on Gateway Server when trying to patch Siebel Version 23.9 on 23.3.


The issue can be reproduced at will with the following steps:

1. Download the binaries for Siebel Version 23.9
2. Run ./runInstaller -invPtrLoc /opt/oraInventory/oraInst.loc
3. In Install Popup window click the dropdown to select the installed folder


Patching from Siebel Version 23.3 to Siebel Version 23.9


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