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The Record Set Navigation Icons Are Not Getting Disabled When Navigating Backwards From Last To First Record (Doc ID 3007084.1)

Last updated on FEBRUARY 27, 2024

Applies to:

Siebel CRM - Version 23.10 and later
Information in this document applies to any platform.

Symptoms

In a List Applet, the Previous Set and First record set navigation icons are not getting disabled in some scenarios.

The issue can be reproduced at will with the following steps:

1. Go to Contacts > My Contacts
2. Have more than 100 Contacts
3. Click in the "Last Record Set" arrow to go to the last set of records - record count will show "last 10 records"


4. Click "Previous Record Set" once - "Previous Record Set" and "First Record Set" arrows enabled - record count shows "29 - 20 from Last"
5. Click "Previous Record Set" again- "Previous Record Set" and "First Record Set" arrows enabled - record count shows "109 - 100 from Last"
6. Keep going to Previous Record Set until it reaches the 1st record: "Previous Record Set" and "First Record Set" arrows are still enabled


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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