The Record Set Navigation Icons Are Not Getting Disabled When Navigating Backwards From Last To First Record
(Doc ID 3007084.1)
Last updated on APRIL 30, 2024
Applies to:
Siebel CRM - Version 23.10 and laterInformation in this document applies to any platform.
Symptoms
In a List Applet, the Previous Set and First record set navigation icons are not getting disabled in some scenarios.
The issue can be reproduced at will with the following steps:
1. Go to Contacts > My Contacts
2. Have more than 100 Contacts
3. Click in the "Last Record Set" arrow to go to the last set of records - record count will show "last 10 records"
4. Click "Previous Record Set" once - "Previous Record Set" and "First Record Set" arrows enabled - record count shows "29 - 20 from Last"
5. Click "Previous Record Set" again- "Previous Record Set" and "First Record Set" arrows enabled - record count shows "109 - 100 from Last"
6. Keep going to Previous Record Set until it reaches the 1st record: "Previous Record Set" and "First Record Set" arrows are still enabled
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |