Siebel Chat Frequently Used Text (FUT) functionality Infinite Loop, Screen Hangs with ERROR: Page is not responding
(Doc ID 3007540.1)
Last updated on MAY 27, 2024
Applies to:
Siebel CRM - Version 23.7 and laterInformation in this document applies to any platform.
Symptoms
When using Siebel Chat , FUT functionality the following error is seen in Siebel UI : ERROR: Page is not responding
STEPS to REPRODUCE
-----------------------
The issue can be reproduced at will with the following steps:
1. Start chat
2. start typing keywords that will display FUT records,
3. select a record, remove the first part of the text by backspace to the very beginning of the text area
4. , and hitting send the error is thrown below
ERROR
Page is not responding
Changes
none
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |