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When Launching A Task From "eCalendar Detail Applet" Applet, The Process Is Picking The Wrong RowId (Doc ID 3014883.1)

Last updated on SEPTEMBER 19, 2024

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

While executing a TaskUI from the Applet(eCalendar Detail Applet) query the Calendar Activity RowId(1-1YFHQ8).

The Calendar Activity RowId(1-1YFHQ8) is not getting passed from the Siebel Operation(Updating) to the TaskView.

The Application log below shows that it is passing or picking the Primary RowId(1-1YFHQA) instead:

 

3. Launch the Task from the custom button and when reviewing the log for some reason the correct RowId is not properly passed to the Task Step(Query for an Activity) and then > TaskView(Activity Tasks View). So, is still passing the incorrect RowId(1-1YFHQA).

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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