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Customer Data Visibility In UCM UI To Segregate Data By Region In Admin Screens (Doc ID 3018511.1)

Last updated on APRIL 23, 2024

Applies to:

Siebel Universal Customer Master - Version [IP2014] and later
Information in this document applies to any platform.


How to enable Customer data visibility in GUI by region?
Currently all customers are tagged under Default Organization BU and UI not exposed to users. As UCM handles customer data from various regions, UI data visibility need to restrict within region for UCM core activities including Suspect clearing by merge, unmerge etc. As these views (Existing Duplicates, Incoming duplicates, Unmerge) are admin views ,is it recommended to enable Organization visibility mode on it and will it have impact in data redundancy as BU_ID part of user keys in S_CONTACT and S_ORG_EXT tables?
Also will Multi Organization data model have impact in other UCM functionalities like DeDuplication etc?


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