My Oracle Support Banner

Siebel Enterprise Installation and Configuration Wizard Language Selection Page Is Empty and Not Populated with All Shipped Languages (Doc ID 3044407.1)

Last updated on AUGUST 28, 2024

Applies to:

Siebel CRM - Version 24.6 and later
Information in this document applies to any platform.

Symptoms

While performing 24.6 fresh installation or updating on existing 21.10 version,  Siebel Enterprise Installation and Configuration wizard Language Selection page is empty

No errors. Its a blank window as shown below:

 


The issue can be reproduced at will with the following steps:
1. Download 24.6 installation dumps from My Oracle Support --> Patches & Updates
2. Copy all the zip files to one folder
3. Extract the binaries
4. Right click on setup.bat and run as administration
5. Provide installation directory path C:\Siebel\ses
6. Next window it populates with all shipped language selection

Changes

 Either fresh 24.6 installation or performing monthly update on existing 21.10 version

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.