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Siebel XSL to XML Converter Method "jsontops" Does Not Process The Entire JSON Structure When Passed Through A Workflow ("Data" Part Missing) (Doc ID 3048325.1)

Last updated on SEPTEMBER 18, 2024

Applies to:

Siebel CRM - Version 24.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to use the BS "Siebel XSL to XML converter", method "jsontops" in a workflow, only part of the JSON is processed and converted.

Provided JSON:


Note how only the "meta" section of the JSON is processed, and not the "data"
Both meta and data should be processed, as they are objects of the same JSON, and the JSON structure is valid.


The issue can be reproduced at will with the following steps:
1. Create a new workspace.
2. Create a Workflow that invokes the "jsontops" method of the Siebel XSL to XML Converter..
3. Go to an AOM such as CallCenter and inspect the workspace.
4. Go to BS simulator.
5. BS Workflow Process Manager Method RunProcess.
6. Input args:
- ProcessName: WfName
- json: the actual JSON input.
7. Run

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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