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How to Configure Siebel Workflows to Send Outbound Emails? (Doc ID 473858.1)

Last updated on MARCH 06, 2023

Applies to:

Siebel Workflow - Version 7.0.4 [14068] and later
Information in this document applies to any platform.

Purpose

The document outlines 3 different approaches to send outbound emails:

1) via Workflow Policy Program using Email Manager,

2) via Workflow Process Communication Outbound Manager "Send Message" method, and

3) via Workflow Process Communication Outbound Manager "Create and Submit Request" method.

Scope

This document is informational and intended for any user.

Details

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In this Document
Purpose
Scope
Details
 Using a Workflow Policy Program of Type "Send Message".
 Using Workflow Process to invoke Communications Outbound Manager business service "SendMessage" method
 Using Workflow Process to invoke Communications Outbound Manager business service "Create and Submit Request" method

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