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How to Configure Siebel Object Manager (AOM / SOM) Per Recommended Settings (Doc ID 476830.1)

Last updated on OCTOBER 25, 2023

Applies to:

Siebel CRM Call Center - Version 7.5.3 SIA [16157] to 16.19 [IP2016] [Release V7 to V16]
Siebel CRM - Version 7.5.3 SIA [16157] to 16.19 [IP2016] [Release V7 to V16]
Siebel System Software - Version 7.5.3 SIA [16157] to 16.19 [IP2016] [Release V7 to V16]
Siebel Call Center - Version 7.5.3 [16157] to 16.19 [IP2016] [Release V7 to V16]
Information in this document applies to any platform.


This technical note describes the structure and operation of the Siebel Object Manager and describes the most important tuning parameters and guidelines for setting them. The information provided here should be considered general background information. Many variables will affect the tuning of the Siebel eBusiness Application. This document is not a substitute for specific tuning recommendations made by Siebel Expert or Professional Services.


This document is informational and intended for any user.


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In this Document
 Max Tasks
 Max MT Servers and Min MT Servers
 Number of Sessions per SISNAPI Connection
 Session Timeout and Anonymous User Pool
 SISNAPI Connection Maximum Idle Time
 Siebel Database Connection Pooling or Database Multiplexing
 Best Practices
 Siebel CRM Community

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