Security Adapter Troubleshooting Guide for Siebel Versions 7.x and 8.x (Doc ID 477528.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Siebel System Software
Information in this document applies to any platform.
Area(s):Security/Authentication, System Administration
Release(s):V7 (Enterprise), V7 (Professional), V7 (MidMarket), V8 (Enterprise), V8 (Professional)
Database(s):All Supported Databases
App Server OS(s):All Supported Platforms
Latest release tested against:V8 (Enterprise)
Keywords:LDAP, ADSI, Security, External Authentication

This document was previously published as Siebel Troubleshooting Steps 56.

****checked : 6/20/2013****

Purpose

Security Adapter Troubleshooting Guide for Siebel Versions 7.x and 8.0.

Troubleshooting Steps

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Troubleshooting Steps

Security Adapter Architecture

- Common Log File Locations

Third Party Log File Locations

- Steps To Enable Additional Logging

- Troubleshooting Process

- Common Error Messages

SBL-DAT-00336: An internal error with the Security Adapter DLL has occurred. Please ask your systems administrator to check your security adapter. %1

SBL-DAT-00170: The DLL 'sscfldap.dll' could not be loaded

SBL-DAT-00337: You are not able to login using the credentials returned by your security adapter. There may be a problem with the data source you are attempting to log into, or the credentials may be invalid for the data source. Please contact your system administrator.

SBL-DAT-00341: There are no credentials of type <ServerDataSrc> for this user

SBL-DAT-00335: The account for user %1 has been disabled due to excessive failed login attempts

SBL-DAT-00581: Your password has expired. Please change your password. %1

Contacting Siebel Technical Support

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.