How To Trace Outbound Communications Operations
(Doc ID 477998.1)
Last updated on JULY 06, 2023
Applies to:
Siebel Email Response - Version 7.7.2.8 [18379] and later Information in this document applies to any platform.
Purpose
Oracle Technical Support typically requires several different trace files, log files, and other diagnostic information from customers who need assistance with an issue regarding outbound emails. This document details the files which would assist Technical Support and how to obtain these files. It is intended to be a resource for any customer who has logged a service request related to the Siebel Communications Server, and sending messages outbound.
Scope
This document is informational and intended for any user.
For Japanese customer refer to Document 1509462.1 How To Trace Outbound Communications Operations for Japanese Customers.
Details
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
