Workflow Monitor Agent fails with SBL-SRB-00047: Could not route message to WfProcMgr with registered key (null)

(Doc ID 486911.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Workflow - Version 7.7.2.5 [18368] to 8.1.1 [21112] [Release V7 to V8]
Information in this document applies to any platform.
This document was previously published as Siebel SR 38-3070028991.


Symptoms

Customer has several custom Workflow Monitor Agent components created by following this Doc:

How Do You Start a Workflow Monitor Agent in Siebel Version 7.x? (Doc ID 476425.1)

 

These work fine until the last few days where the agents fail with the following logs:

SrmLayerLog    Error    1    0    2006-06-19 16:51:28    (srbroute.cpp(2052) err=5700035 sys=0) no other server

SrmLayerLog    Error    1    0    2006-06-19 16:51:28    (srbmsgfn.cpp(387) err=5700047 sys=0) Could not route message to WfProcMgr with registered key (null)

GenericLog    GenericError    1    0    2006-06-19 16:51:28    (srmconn.cpp (3049) err=5700047 sys=126) SBL-SRB-00047: Could not route message to WfProcMgr with registered key (null)

GenericLog    GenericError    1    0    2006-06-19 16:51:28    (srmconn.cpp (2703) err=5700047 sys=0) SBL-SRB-00047: Could not route message to WfProcMgr with registered key (null)

GenericLog    GenericError    1    0    2006-06-19 16:51:28    (srmconn.cpp (2303) err=5700047 sys=0) SBL-SRB-00047: Could not route message to WfProcMgr with registered key (null)

Cause

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