Execute Assignment Manager (Doc ID 496109.1)

Last updated on JUNE 05, 2017

Applies to:

Siebel Assignment Manager - Version 7.7.1 [18306] and later
z*OBSOLETE: Microsoft Windows 2000
**Checked for relevance on Jan-04-2016**

Version: 7.7.1 [18306]

Database: Oracle 9.2.0.4

Application Server OS: Microsoft Windows 2000 Advanced Server SP 4

Database Server OS: Microsoft Windows 2000 Advanced Server SP 4



This document was previously published as Siebel SR 38-1713948721.


checked for currency 9-Jul-2014

Symptoms


We try to assign contact in Campaign administration.
We have a marketing campaign with 10 contacts; In the execution option, we set the good values in
Default Organization Owner => our organization
Default Position Owner => the position of SADMIN
Assignment Rule Group => a group that we created which contains 5 rules based on the object Campaign.

We click on the button "Run assignment manager" on the view "Campaign Customers Management View". But nothing occurs.

If I check the enterprise operation, I see a task "Assignment Manager" but it stays in the status "Pending".

Cause

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