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Execute Assignment Manager (Doc ID 496109.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Assignment Manager - Version 7.7.1 [18306] and later
Siebel Marketing - Version 15.0 [IP2015] and later
z*OBSOLETE: Microsoft Windows 2000
Version: 7.7.1 [18306]

Database: Oracle 9.2.0.4

Application Server OS: Microsoft Windows 2000 Advanced Server SP 4

Database Server OS: Microsoft Windows 2000 Advanced Server SP 4


Symptoms

When trying to assign contact in Campaign administration using Assignment Manager nothing happens.

Steps to Reproduce it:

1- Have a marketing campaign with 10 contacts

2- In the Campaigns > execution option, set:

Default Organization Owner => our organization
Default Position Owner => the position of SADMIN
Assignment Rule Group => a group that created which contains 5 rules based on the object Campaign.


3- Click on the button "Run assignment manager" on the view "Campaign Customers Management View"

Nothing happens.

6- Check the enterprise server and the task "Assignment Manager" stays in the status "Pending".

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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