Siebel CRM: Common questions setting up Document Server in heterogeneous environments
(Doc ID 498057.1)
Last updated on JANUARY 25, 2020
Applies to:Siebel CRM - Version 7.7.2 SIA  and later
Siebel System Software - Version 7.7.2 SIA  and later
Oracle Solaris on SPARC (64-bit)
Product Release: V7 (Enterprise)
Version: 7.7.1  CHS Life Sci
Database: Oracle 188.8.131.52
Application Server OS: Sun Solaris 8
Database Server OS: Sun Solaris 8
This document was previously published as Siebel SR 38-1592697851.
Checked for relevance on 27-02-2013
Checked for relevance on 13-Apr-2016
Provide an overview of the common questions for setting up Document Server on an heterogeneous environment, such as:
Siebel component groups that need to be enabled on the Document Server machine.
Give details about how to set "File System" parameter for eDocuments component in a heterogenous environment (SBL-DAT-00176, SBL-DAT-00801 and SBL-UIF-00230 can be issued if this is not set correctly).
Make sure the DNS settings for the File System Manager box on Unix OS are set correctly (SBL-SRB-00047, SBL-UIF-00230 in the DocServer log and SBL-NET-01020 on the SRBroker log file on the Siebel server if this is not the case).
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In this Document
|Questions and Answers|
What are the components that need to be enabled to have the document server running?
|Why when the new Siebel server was configured on the Microsoft Windows machine there was not an option to ask which components to enable?|
|How to set "File System" parameter for eDocuments component in a heterogenous environment?|
|Ensure the Unix hostname where the File System Manager runs can be resolved correctly on the Document Server box.|