Siebel CRM: Common questions setting up Document Server in heterogeneous environments
(Doc ID 498057.1)
Last updated on AUGUST 17, 2022
Applies to:
Siebel CRM - Version 7.7.2 SIA [18325] and laterSiebel System Software - Version 7.7.2 SIA [18325] and later
Oracle Solaris on SPARC (64-bit)
Product Release: V7 (Enterprise)
Version: 7.7.1 [18306] CHS Life Sci
Database: Oracle 9.2.0.4
Application Server OS: Sun Solaris 8
Database Server OS: Sun Solaris 8
This document was previously published as Siebel SR 38-1592697851.
Purpose
Provide an overview of the common questions for setting up Document Server on an heterogeneous environment, such as:
Siebel component groups that need to be enabled on the Document Server machine.
Give details about how to set "File System" parameter for eDocuments component in a heterogenous environment (SBL-DAT-00176, SBL-DAT-00801 and SBL-UIF-00230 can be issued if this is not set correctly).
Make sure the DNS settings for the File System Manager box on Unix OS are set correctly (SBL-SRB-00047, SBL-UIF-00230 in the DocServer log and SBL-NET-01020 on the SRBroker log file on the Siebel server if this is not the case).
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
What are the components that need to be enabled to have the document server running? |
| Why when the new Siebel server was configured on the Microsoft Windows machine there was not an option to ask which components to enable? |
| How to set "File System" parameter for eDocuments component in a heterogenous environment? |
| Ensure the Unix hostname where the File System Manager runs can be resolved correctly on the Document Server box. |
| References |