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Siebel CRM: Common questions setting up Document Server in heterogeneous environments (Doc ID 498057.1)

Last updated on JANUARY 25, 2020

Applies to:

Siebel CRM - Version 7.7.2 SIA [18325] and later
Siebel System Software - Version 7.7.2 SIA [18325] and later
Oracle Solaris on SPARC (64-bit)
Product Release: V7 (Enterprise)
Version: 7.7.1 [18306] CHS Life Sci
Database: Oracle
Application Server OS: Sun Solaris 8
Database Server OS: Sun Solaris 8

This document was previously published as Siebel SR 38-1592697851.

Checked for relevance on 27-02-2013

Checked for relevance on 13-Apr-2016


Provide an overview of the common questions for setting up Document Server on an heterogeneous environment, such as:

Siebel component groups that need to be enabled on the Document Server machine.

Give details about how to set "File System" parameter for eDocuments component in a heterogenous environment (SBL-DAT-00176, SBL-DAT-00801 and SBL-UIF-00230 can be issued if this is not set correctly).

Make sure the DNS settings for the File System Manager box on Unix OS are set correctly (SBL-SRB-00047, SBL-UIF-00230 in the DocServer log and SBL-NET-01020 on the SRBroker log file on the Siebel server if this is not the case).

Questions and Answers

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In this Document
Questions and Answers
What are the components that need to be enabled to have the document server running?
 Why when the new Siebel server was configured on the Microsoft Windows machine there was not an option to ask which components to enable?
 How to set "File System" parameter for eDocuments component in a heterogenous environment?
 Ensure the Unix hostname where the File System Manager runs can be resolved correctly on the Document Server box.

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