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"XML Converter" method "XMLToPropSet" return error: "Fatal Error in XML Parser at line 1, column 40" (Doc ID 506486.1)

Last updated on JUNE 21, 2023

Applies to:

Siebel System Software - Version 7.7.2.1 SIA [18353] and later
IBM AIX on POWER Systems (64-bit)
Product Release: V7 (Enterprise)
Version: 7.7.2.1 [18353] Auto
Database: Oracle 9.2.0.4
Application Server OS: IBM AIX 5L 5.2
Database Server OS: IBM AIX 5L 5.2

This document was previously published as Siebel SR 38-2327512131.



Symptoms

For the benefit of other readers:

A workflow process was developned that takes as input, from a custom business service, a Siebel property set.  It then converts this property set into a Unicode encoded XML document which is sent to an external DLL as a request.

The external DLL responds to the XML request it receives from Siebel and returns an XML response. This XML response is processed by the workflow where it is converted into a Siebel property set and then passed back to the calling business service, which displays the contents of the property set as a series of records in a VBC.

When the workflow process gets the response back from the external DLL and passed it to the XML Converter business service, an error occurs.

The workflow process does the following steps:

1.  Start

2.  -> step 'XML Request Write To File' calling "EAI XML Write to File" bus serv method "WritePropSet"

3.  -> step 'Convert PS to XML' calling "XML Converter" bus serv method "PropSetToXML", outut is "Request XML" process property of Type String

4.  -> step 'Transcode' calling "Transcode Service" bus serv method "Convert" to UTF-16 encoding

5.  -> step 'Send Request to Mainframe' calling "EAI DLL Transport" "SendReceive", output is "Response XML" process property of Type Binary

6.  -> step 'Convert XML to PS' calling "XML Converter" method "XMLToPropSet"

7.  -> step 'XML Response Write To File' calling "EAI XML Write to File" bus serv method "WritePropSet"

8.  -> End

The step (step 6.) calling "XML Converter" method "XMLToPropSet" fails with the error :-

Fatal Error in XML Parser at line 1, column 40: Expected an element name(SBL-UNU-00247)
Error invoking service 'XML Converter', method 'XMLToPropSet' at step 'Convert XML to PS'.(SBL-BPR-00162)

 

Changes

 *

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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