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How to Processing Dial Filters From an eScript routine (Doc ID 515524.1)

Last updated on MAY 26, 2023

Applies to:

Siebel CTI - Version [14197] and later
z*OBSOLETE: IBM AIX 4.3 Based Systems (64-bit)
Version: [14197]

Database: IBM DB2/UDB 7.2

Application Server OS: IBM AIX 4.3.3

Database Server OS: IBM AIX 4.3.3

This document was previously published as Siebel SR 38-1068656991.


In the CTI Configuration file, when sending a telephone number to be dialed by the telephone switch, the number can be processed by Dial filters. This is accomplished by using the :Lookup macro.

For example, if the field name is Work Phone #, we would code the statement as Param.PhoneNumber = "{Work Phone #:Lookup}".

How does one use the :Lookup macro from an eScript routine in order to have a field, that contains a phone number, be processed by the Dial filters.



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