How to Processing Dial Filters From an eScript routine
(Doc ID 515524.1)
Last updated on JUNE 11, 2024
Applies to:
Siebel CTI - Version 7.0.4.307 [14197] and laterz*OBSOLETE: IBM AIX 4.3 Based Systems (64-bit)
Version: 7.0.4.307 [14197]
Database: IBM DB2/UDB 7.2
Application Server OS: IBM AIX 4.3.3
Database Server OS: IBM AIX 4.3.3
This document was previously published as Siebel SR 38-1068656991.
Goal
In the CTI Configuration file, when sending a telephone number to be dialed by the telephone switch, the number can be processed by Dial filters. This is accomplished by using the :Lookup macro.
For example, if the field name is Work Phone #, we would code the statement as Param.PhoneNumber = "{Work Phone #:Lookup}".
How does one use the :Lookup macro from an eScript routine in order to have a field, that contains a phone number, be processed by the Dial filters.
Solution
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In this Document
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