SBL-SCM-00028 Error Preventing Navigation To Server Administration Views

(Doc ID 516044.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel System Software - Version 16.0 [IP2016] and later
All Platforms


All the necessary system components such as SRBroker , SRProcessor have started. Views and other screens work perfectly.
However, customer tries to open up the Sitemap > Server Administration > Enterprise Operation view and gets the following error message:

"SBL-SCM-00028: Key not found"

Customer attached the siebns.dat file for evaluation.




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