SBL-SCM-00028 Error Preventing Navigation To Server Administration Views

(Doc ID 516044.1)

Last updated on OCTOBER 30, 2017

Applies to:

Siebel System Software - Version 16.0 [IP2016] and later
All Platforms

Symptoms

All the necessary system components such as SRBroker , SRProcessor have started. Views and other screens work perfectly.
However, customer tries to open up the Sitemap > Server Administration > Enterprise Operation view and gets the following error message:

"SBL-SCM-00028: Key not found"

Customer attached the siebns.dat file for evaluation.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms